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Customer Service Feedback Form

Thank you for visiting The Corporation of the Township of Muskoka Lakes. We value our customers and strive to meet everyone's needs.

This document is available in alternative formats upon request:

By mail addressed to: Township of Muskoka Lakes, P.O. Box 129, Port Carling, ON P0B 1J0 - Attention: Cheryl Hollows
By telephone (TTY) to: 705-765-3156 ext. 212
In person at: 1 Bailey St, Port Carling, ON
By email to the Corporate Assistant.
Electronically by: CD, DVD or otherwise.

Contact Information (Optional)

First Name:

Last Name:

Phone Number:

Email Address:

Mailing Address:

Please tell us about your visit.

What day did you visit?

What time did you visit?

Did we respond to your customer service needs on this visit?

Yes

Somewhat

Was our customer service provided to you in an accessible manner?

Did you have any problems accessing our goods and/or services?

Additional Comments:

Questions and concerns shall be acknowledged within a maximum of 2 business days from receipt by the Township. The Customer Feedback form will be directed to the Clerk's Office, and forwarded to the relevant department. Response time to the customer feedback will depend on the issue, but will not exceed 15 business days, unless extenuating circumstances are involved.

Municipal Freedom of Information And Protection of Privacy Act

Personal information on this form is collected under the authority of Ontario Regulation 429/07, Accessibility Standards for Customer Service. The information will be used to process this form, and will be kept on file to facilitate improvements to the Township's customer service policies, practices and procedures. Questions about this collection should be directed to the Clerk's Office at P.O. Box 129, Port Carling, ON P0B 1J0, Tel. 705-765-3156.